Defective or Missing Items.
If you receive a defective item, the wrong item or the wrong quantity, please contact us immediately. All claims must be made within 5 days of receipt.
If you are unsatisfied with your purchase and have your original receipt or packing slip, we will gladly issue a refund within 30 days of the purchase. All items must be unused & new condition and be in original packaging complete with all parts & hardware to be eligible. All items will incur a 20% restocking fee, no exceptions. Freight is non-refundable. Returns will not be accepted without prior authorization.
Open Box and Clearance Items
All sales are final on open box and clearance items. No refunds or exchanges can be given.
If you have a defective item that is currently under warranty, please contact our customer service department at 541-410-6012 for assistance.
Shipping and Handling Fees
Shipping and handling fees are non-refundable.
Request an RGA by Email to firstname.lastname@example.org
Required information for Return Authorization Request (RGA Request)
Return 20% restocking fee applies
Questions? Call 541-410-6012
Due to the intended use the powder coat finish is warranted for ninety (90) days. The finish warranty will not cover a product if it has been damaged in any way. Warranty is limited to repair or replacement. Dirt Church does not offer any type of labor or shipping allowance and all warranty claims are subject to inspection by Dirt Church.
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